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I understand my prescription will not be encrypted and will be emailed to Bespoke Health. If you are concerned about security of your prescription please email your prescription to sales@bespokehealth.com.my. *IMPORTANT: We attempt to make each compound on the day we receive the order. However we cannot send the item until we have received the original prescription. This is a legal requirement. If you live in the Klang Valley our courier may be able to collect the prescription at the time goods are delivered.